FREQUENTLY ASKED QUESTIONS

Here, we answered some of the FAQs we get at Republic Bricks.

Q: DO ALL SETS USE OFFICIAL LEGO PARTS?

A: Yes, all sets use official lego parts. Sets contain a majority, if not all new pieces. However, used pieces are sometimes necessary. I buy all my parts from bricklink and unfortunately new parts are sometimes unavailable for a certain piece. When this happens we have to use a used piece, especially if it ensures accuracy of the set. No parts will be badly damaged or yellowed or show signs of wear. If you happen to get a part that is like that, please fill out this form.

Q: WHAT IF A SET HAS A DIFFERENT COLOR PIECE THAN ON THE ITEM PICTURE?

A: Very few sets have slightly differently colors than on product's picture. This is due to rarity of parts. Sometimes a part gets super rare on Bricklink, where I purchase all my parts, so rather than increasing cost by sometimes 50%, a product's piece may be slightly color changed to keep cost down. Please keep this in mind when ordering and if you have any questions about it feel free to reach out!

Q: HOW CAN I FIND OUT ABOUT SALES AND UPCOMING RELEASES?

A: Please subscribe to our mailing list which can be found at the bottom of our website and follow me on instagram @REPUBLICBRICKS.

Q: WHAT IF MY ORDER OR SET IS MISSING A PART OR PIECE?

A: Sorry about that! Please contact me right away on Instagram at republicbricksservice@gmail.com with your order number and we will make sure you get the missing pieces sent out to you AS SOON AS POSSIBLE! You can also fill out this form for help.

Q: WHAT METHODS OF PAYMENT DO YOU ACCEPT?

A: We accept: every major credit/debit card, PayPal, Apple Pay, Amazon Pay and more! 

Q: DO YOU STILL DO LIVESTREAM AUCTIONS AND SALES ON INSTAGRAM?

A: Yes! @REPUBLICBRICKS on Instagram!

Q: HOW SOON WILL MY ORDER BE DELIVERED?

A: The United States Postal Service offers two regular mail delivery services, First Class and Priority Mail. First Class mail is typically delivered within two to eight business days for domestic orders, depending on the location. Priority Mail is typically delivered within one to five business days. This excludes international orders which take considerably longer, 1-2 weeks and are harder to track when shipped via USPS First Class Mail.

Q: HOW DO I TRACK MY PACKAGE?

A: We send tracking numbers via email to every customer as soon as a package ships. It may take up to 24 hours for these numbers to be initially updated within each respective carrier’s tracking system. To track standard shipment in the USA and international orders, please visit USPS.com with your tracking number. Email is sent from either PayPal or from us directly when the order is fulfilled.

Q: HOW MUCH DOES IT COST TO SHIP INTERNATIONALLY?

A: For most mini-figure purchases, shipping will be $5. However, shipping costs are based on size, weight, and final destination of the package. There are five shipping methods available for international orders which are USPS First Class International Mail, USPS Priority International Mail, UPS, and DHL. To configure these costs please fill your cart and go through the motions of checking-out to find out how much each option will cost. For all international orders, I strongly suggest shipping via USPS First Class (if you want to save money), UPS, or DHL, due to more accurate tracking information and insurance up to $200 USD. Please note, depending on which country your order is shipping to there may be customs fees and duties associated with the successful delivery of your items. Republic Bricks is not responsible for any duty, customs fees, and local taxes for international shipments. 

Q: WHERE CAN I SEE REPUBLIC BRICKS ON SOCIAL MEDIA?

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CONTACT US

Most of our business is conducted through Instagram. Therefore, the best way to contact me is through Instagram DM.

INSTAGRAM.COM/REPUBLICBRICKS

REPUBLICBRICKSSERVICE@GMAIL.COM