Do I cancel orders?
NO. Once an order is placed, I do not cancel orders.
What happens if my set is missing pieces or yellowed?
Mistakes happen. If your order has missing or used parts, please contact us ASAP so we can fix the issue.
What is your return policy?
Unless the item comes broken, I do not do returns. You no longer liking the item or not liking the item you got in a blind bag is not a reason for a return. However, if there's something wrong with your order, please reach out to me so I can fix it AS SOON AS POSSIBLE. UNLESS the set is missing 50% of the pieces or over 50% of the parts are used badly, I do not accept returns. I am happy to fix your issue though if you have one with a set, so please reach out if you are having any issues.
Please email firstname.lastname@example.org prior to attempting a return. Once I have spoken with you regarding the return I will give you a return address.
We cannot issue returns for products that have been built, played with too hard, and show signs of wear and tear or products that are not for sale in our current catalog.
What happens if a package is lost in the mail?
If you are worried about a package being lost in the mail, I highly recommend purchasing signature confirmation or insurance on the package. I am not responsible for lost packages domestically or internationally.
What happens if the package is returned due to incorrect address at checkout or other issues?
We will contact you that your package got returned. You'll have the option to pay shipping again and have it reshipped to the correct address. If you no longer want the item or do not reply, you will be refunded, minus shipping cost. For orders under $100, you will be subjected to a 25% restocking fee and orders above $100 will have a 50% restocking fee subtracted from your refund.
Set orders can take up to 28 business days to ship. Minifigures and Minifigure orders ship the same day.